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Prepare for Winter-Related Bus Delays & Cancelations

Published October 17, 2024

During the winter (roughly late October to early April),  Tri-Board works closely with our school bus companies to determine if it is safe to offer school bus transportation on inclement weather days. School buses function differently than other vehicles and sometimes, although it is safe for the average family vehicle to travel, it is not safe for a school bus to be on the road. We know cancelling school buses is disruptive to families, but we are always putting the safety of our 30,000+ bus riders first and foremost in our decision making. Below are some tips to make the winter season and “snow days” easier for families to manage.

To Do: Sign Up for Bus Status Alerts

Sign up for bus status alerts by creating an account in the Student Portal. Add your student to your account so you are signed up to receive alerts for their specific bus and zone cancelations. When all transportation is cancelled across Tri-Board, the notification is sent as a general notice to everyone with an account. We endeavor to post this alert by 6:00AM.

Log in / Create Account

To Do: Have a Backup Plan

We understand that cancelling transportation is inconvenient for working families. We recommend creating backup plans for alternative travel or childcare when busing is not available. If a student is taken to school when buses are not running, it is the family’s responsibility to arrange their travel home at the end of the day.

Timing and Duration of Cancellations

The decision-making process occurs every morning and we do not normally decide to cancel transportation the night before. This is because conditions change, and we want to make the best decision closest to the time buses are actually on the road in the morning. To avoid students being taken to school by bus and then stranded without transportation home, we cancel transportation for the whole day, even if inclement weather is only expected for part of the day. Sometimes the weather is not as predicted and this can be frustrating, but we would rather be safe than sorry.

School Attendance

The cancellation of school buses does not mean schools are closed.  Should the need to close a school arise, that information will flow from your school board. Ask your school about reporting absences on inclement weather days. Tri-Board does not take into consideration how many “snow days” have already occurred when deciding whether or not conditions are safe enough to offer transportation by bus. If you are concerned about your students’ education on inclement weather days, please speak to your school or school board.

Zones and Weather Captains

Tri-Board is responsible for over 600 bus routes in a 16,000+ square KMs service area. Weather patterns and road conditions can vary greatly throughout our region.  That is why our service area is divided into “weather zones” with designated “Weather Captains” who work for local bus companies and know the area very well. The Weather Captain checks weather/road conditions and also connects with other local school bus companies in order to gain as much information as possible about the conditions before relaying it to Tri-Board supervisors. This makes it possible to cancel transportation only in zones where it is not safe to operate. Many buses travel through multiple weather zones and may be cancelled due to conditions in one that are not as severe in others.

 

Visit our Inclement Weather Section







Cancellations & Delays

Alert

Application Weekly Deadline

 

Transportation applications received by 12pm on Wednesday will be effective the following Monday (or Tuesday, if Monday is a holiday).  Transportation information for the following Monday is published in our Student Portal  after Thursday at 12pm. Please check the Student Portal after 12pm on Thursday for your updated transportation information. 

If you require assistance, please visit triboard.ca/contact to contact us.